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Hours: M-F (9.00a - 5:00p)

PRACTICE
POLICIES

Welcome to our practice! The Los Gatos Doc team works hard to ensure a safe and consistent delivery of care to all patients. In order to do so, we have a set of policies which are are sharing with our patient community. 

It is our goal to provide you the best medical care possible and to maintain a long-lasting relationship with each of you. If you have any questions, please do not hesitate to contact us at 408-502-6040 or reach us via our patient portal.

PRACTICE POLICIES FOR OUR PATIENTS

LOS GATOS DOC: ARUN VILLIVALAM M.D.

FINANCIAL & CLINIC PATIENT POLICIES

The Los Gatos Doc billing team works relentlessly to process insurance claims and payments as well as provide a simple way for all patients to complete copays.

NO SHOW CANCELLATION POLICY

The Los Gatos Doc clinical team strives to offer physician visits on any day that a patient chooses as well as same day visits for every patient who requests one. In order to do so, we rely on patients to always contact us to reschedule any visit.

REFILL POLICY

All medication refills are subject to the Los Gatos Doc refill policy so that we can provide safe and appropriate clinical care.

CREDIT CARD ON FILE POLICY FAQ

At Los Gatos Doc, our goal is to focus on your care. Our billing team helps make it easy for you by giving you the ability to store your credit card information securely for prompt payments.

PATIENT – PHYSICIAN COMMUNICATION GUIDELINES

The Los Gatos Doc team wants you to communicate with us so we can take care of you. We are sharing how we communicate best through our guidelines.

Primary Care & Family Practice Serving Los Gatos, Campbell & Saratoga CA
OFFICE HOURS
  • Monday 9:00 am – 5:00 pm
  • Tuesday 9:00 am – 5:00 pm
  • Wednesday 9:00 am – 5:00 pm
  • Thursday 9:00 am – 5:00 pm
  • Friday 9:00 am – 5:00 pm
  • Saturday Closed
  • Sunday Closed

Lunch hours: 12:30 pm – 1:30 pm (Closed for lunch on all the five working days).

LOCATION

Los Gatos Doc: Arun Villivalam, MD
15195 National Avenue, Suite 205
Los Gatos, CA 95032

Phone: 408-502-6040
Fax: 408-502-6041

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